Frequently Asked Questions

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A membership is only required to book private courts.

Both members and non-members are more than welcome to join our organized plays (DUPR, Leagues, Lessons, etc.)

Rates and booking window criteria are based on your membership level or if you are a guest. Please refer to our membership details for more specifics.

To access our online booking, all individuals must create an account here. Once you have selected a membership, you will have the ability to reserve private court time or take part in our organized open plays.

When making a court booking, you will have the option to include other players of the 'pickleball hub' in your reservation, whether they are a member or not.  Each player will pay their respective hourly rate, which is determined by their membership level or guest status.

While non-members can't directly book private courts, guests are welcome to join with one of our members. As a cashless facility, we highly recommend non-members to create an account for smoother access. If a guest lacks an account and credit card on file, the corresponding member's account will be charged for their admission.

All guests are more than welcome to participate in our organized open plays! We love meeting new faces, and hope they'll soon become part of our hub family! 😊

Each court can accommodate up to six players, and members have the flexibility to reserve a time slot ranging from one to three hours.

The Pickleball Hub is a DUPR club and only relies on this rating system to organize groups and plays when required.

Dynamic Universal Pickleball Rating (DUPR)  is the most accurate and only global rating system in Pickleball used by the world's premier Pickleball clubs, professional tours, and recreational players alike.

Your DUPR rating is calculated by:

1. Type of Result (recreational play vs. league, sanctioned tournaments, etc.)
2. Outcome (win or loss)

These are scheduled plays that are typically organized by skill level and led by our team. They include:

DUPR: Either a Round-Robin or Ladder format. Each match will be recorded and logged into the DUPR system. To participate, every player is required to have a DUPR account.

Ladders: Players will be initially ranked/placed on a court based on their DUPR/Tournament rating. Each court will follow a round-robin format, with players moving up or down based on their performance. 

Open Plays: A Round Robin Format - Within the allocated time, every participant will be paired with a new partner during each round and face a different set of opponents. Occasionally, there might be a 'bye' option, where you sit out for one game due to an uneven number of players who signed up.

Yes!! Thank you for considering us! These can be quite personal so please connect with us and we can start discussing how to tailor your event to ensure it will be fun, easy, and seamless. :)

Please note that cancellations made within 24 hours of booking will be subject to forfeiture. Your understanding and cooperation are greatly appreciated.